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Recurring Invoice Automation: Software for Subscription & Retainer Businesses

Recurring Invoice Automation: Software for Subscription & Retainer Businesses

QuickBillMaker Team
18 min read
recurringautomationsubscriptionsretainers
Niche Segments

Recurring Invoice Automation: Software for Subscription & Retainer Businesses

Automate monthly retainers and subscription billing. Set up once, invoice forever. Perfect for agencies, consultants, coaches, and service businesses with recurring revenue.

QuickBillMaker Team
18 min read
recurring invoicessubscription billingretainer invoicingautomated billingrecurring revenue

Calculate Your Time Savings

If you have 10 recurring clients and spend 5 minutes per invoice, you waste 10 hours per year on repetitive work. That's $1,000+ in lost productivity at $100/hour rates.

Your recurring clients: ___ Γ— 5 min Γ— 12 months = ___ hours/year

Recurring invoice automation reduces this to zero. Set up once, invoice forever.

It's the 1st of the month. You have 15 retainer clients expecting their invoices today. You sit down to create them one by one, manually copying information from last month's invoices, updating dates, double-checking rates, and sending individually.

Two hours later, you're done. You've just spent 2 hours on completely repetitive administrative work that could have been automated. That's 24 hours per yearβ€”three full workdaysβ€”wasted on a task a computer should handle.

Or worse: It's the 3rd of the month, and you realize you forgot to invoice 3 clients. They're annoyed (they were expecting the invoice on the 1st per your agreement), you look disorganized, and your cash flow for the month is now delayed.

This is the recurring invoice problem: work that's absolutely predictable, completely automatable, yet somehow still done manually by thousands of service businesses every single month.

According to industry research, businesses with recurring revenue (retainers, subscriptions, memberships) spend an average of 3-5 hours per month on manual recurring invoice creation. That's $150-500/month in opportunity cost at typical professional service ratesβ€”money that could be invested in growth, client work, or simply taking time off.

Recurring invoice automation solves this: set up once, invoices send automatically forever (or until you stop them). Your clients receive their invoices on schedule, your cash flow becomes predictable, you never forget to invoice anyone, and you reclaim hours of your life every month.

This guide covers everything you need to know about recurring invoices: how automation works, which business models benefit most, setting up recurring billing schedules, handling rate increases for existing clients, pausing and resuming recurring invoices, and when to use recurring vs manual invoicing.

Whether you're a consultant with monthly retainers, a coach with ongoing clients, an agency with subscription services, a bookkeeper with monthly accounting clients, a cleaning service with regular customers, or any service business with predictable recurring revenueβ€”you'll learn how to automate the repetitive parts of invoicing while maintaining full control and flexibility.

Let's eliminate manual recurring invoice creation from your life.

What Are Recurring Invoices and How Do They Work

A recurring invoice is an invoice that automatically generates and optionally sends on a set schedule without manual intervention.

The Manual Process (What You're Probably Doing Now)

Every month:

  1. Open your invoicing software
  2. Find last month's invoice for Client A
  3. Duplicate it
  4. Update the date
  5. Update the invoice number
  6. Double-check everything
  7. Send to client
  8. Repeat for Client B
  9. Repeat for Client C
  10. ...repeat for Client N

Time per invoice: 5-10 minutes Time for 15 clients: 75-150 minutes (1.25-2.5 hours) Annual time waste: 15-30 hours

The Automated Process (What You Should Be Doing)

Once (initial setup):

  1. Create recurring invoice template
  2. Set frequency (monthly, quarterly, etc.)
  3. Set start date
  4. Set end date (or "no end")
  5. Enable automatic sending (optional)
  6. Save

Every month after:

  • Invoice generates automatically on schedule
  • Sends to client automatically (if enabled)
  • You get notification
  • Time required: 0 minutes

Annual time savings: 15-30 hours

How Recurring Invoices Actually Work

Step 1: You create the template

Client: Acme Corp
Service: Monthly Marketing Retainer
Amount: $2,000
Frequency: Monthly
Start Date: February 1, 2025
End Date: None (ongoing)
Send Automatically: Yes
Send Time: 9am client's timezone

Step 2: System generates first invoice

Invoice #050
Date: February 1, 2025
Due: March 2, 2025 (Net 30)
Amount: $2,000
Status: Sent automatically

Step 3: System generates subsequent invoices

March 1, 2025: Invoice #051 created and sent automatically
April 1, 2025: Invoice #052 created and sent automatically
May 1, 2025: Invoice #053 created and sent automatically
...continues forever or until you stop it

Step 4: You get notifications

Email: "Recurring invoice #053 sent to Acme Corp for $2,000"
Dashboard: Shows all automatically sent invoices
You review: Payment received? Mark as paid.

What You Can Automate (and What You Can't)

βœ… Can be automated:

  • Invoice creation on schedule (monthly, quarterly, etc.)
  • Invoice sending to client email
  • Payment reminders if overdue
  • Invoice numbering (sequential, automatic)
  • Service description and pricing
  • Terms and payment instructions

❌ Cannot be automated (requires human decision):

  • Marking invoice as paid (you confirm payment received)
  • Adjusting rates mid-stream (requires manual edit)
  • Pausing/stopping recurring series (you decide when)
  • Handling client requests to change terms

The balance: Automation handles repetitive tasks. You handle decisions and exceptions.

The Three Levels of Recurring Invoice Automation

Level 1: Auto-Generate, Manual Send

  • System creates invoice on schedule
  • Saves as draft
  • You review and send manually

When to use:

  • You want to review every invoice before it goes out
  • Pricing might change month-to-month
  • New to recurring invoices (want control)

Effort saved: 50% (invoice creation automated, sending manual)


Level 2: Auto-Generate and Auto-Send

  • System creates invoice on schedule
  • Sends automatically to client
  • You receive notification
  • You review for exceptions

When to use:

  • Consistent pricing month-to-month
  • Established clients (you trust the process)
  • Want to minimize manual work

Effort saved: 95% (both creation and sending automated)


Level 3: Full Automation with Payment Integration

  • System creates invoice
  • Sends automatically
  • Processes payment automatically (if client has card on file with Stripe/etc)
  • Marks invoice as paid automatically
  • You just receive notification of payment

When to use:

  • Client comfortable with auto-billing
  • Payment method on file (credit card, bank account)
  • Fully hands-off recurring relationship

Effort saved: 100% (everything automated)

Note: Level 3 requires payment processor integration (Stripe, etc.). Most small businesses use Level 2 (auto-generate and send, but client pays manually).

Business Models Perfect for Recurring Invoicing

Not every business needs recurring invoices. Some business models are absolutely perfect for automation, others are better with manual invoicing.

Industry #1: Agencies and Consultants with Retainers

Business model: Monthly retainer fee for ongoing services (marketing, design, development, consulting, etc.)

Example:

  • Social Media Management Agency: $1,500/month per client
  • SEO Consulting: $3,000/month per client
  • Virtual Assistant Agency: $800/month per client
  • Bookkeeping Service: $500/month per client

Why recurring invoicing is perfect:

  • Same amount every month
  • Same services described
  • Ongoing relationship (6-12+ months typical)
  • 5-20+ clients with monthly retainers

Without automation: 20 retainer clients Γ— 5 minutes per invoice = 100 minutes per month (1h 40min)

With automation: Set up 20 recurring invoices once = 0 minutes per month ongoing

Annual time savings: 20 hours

ROI calculation:

  • Time saved: 20 hours
  • Value at $100/hour: $2,000
  • Cost of software: $140-350/year
  • Net benefit: $1,650-1,860/year

Industry #2: Subscription Services

Business model: Software, content, memberships, or services sold on subscription basis

Example:

  • SaaS product: $49/month per user
  • Online course membership: $29/month
  • Premium content subscription: $15/month
  • Coaching program: $200/month per client

Why recurring invoicing is perfect:

  • Identical invoice every month per client
  • High volume of clients (10-100+)
  • Churn happens (people cancel), automation handles ongoing clients
  • Predictable revenue model

Without automation: 50 subscription clients Γ— 3 minutes = 150 minutes per month

With automation: Set up recurring invoices once = 0 minutes ongoing


Industry #3: Professional Services (Accounting, Legal, Medical)

Business model: Ongoing professional services with monthly billing

Example:

  • Bookkeeping/accounting: $400-1,500/month per client
  • Legal retainer: $2,000-5,000/month per client
  • Medical practice membership: $100-300/month per patient
  • Financial planning retainer: $250-500/month per client

Why recurring invoicing is perfect:

  • Professional appearance (consistent, timely invoicing)
  • High-value clients expect automation
  • Compliance/documentation needs (systematic invoicing)
  • Busy professionals can't waste time on manual invoicing

Industry #4: Service Businesses with Regular Customers

Business model: Regular service visits on predictable schedule

Example:

  • Cleaning service: $150-300 per visit, 2-4 times per month
  • Lawn care: $100-200 per visit, weekly/bi-weekly
  • Pool maintenance: $150-250/month
  • HVAC maintenance contracts: $50-150/month

Why recurring invoicing is perfect:

  • Service provided on schedule, invoice matches
  • High volume of customers (50-200+ residential clients typical)
  • Seasonality handled with pausing/resuming
  • Reduces administrative overhead

Without automation: 100 residential customers Γ— 5 minutes = 500 minutes/month (8+ hours)

With automation: 0 minutes ongoing

Additional benefit: More time for actual service delivery (billable work)


Industry #5: Coaching and Training

Business model: Ongoing coaching or training programs with monthly fee

Example:

  • Business coaching: $500-2,000/month per client
  • Fitness training: $200-500/month per client
  • Music lessons: $150-300/month per student
  • Language tutoring: $100-250/month per student

Why recurring invoicing is perfect:

  • Ongoing client relationships (3-12 months typical)
  • Consistent pricing structure
  • Clients expect monthly billing
  • Allows coach to focus on coaching, not admin

When Recurring Invoicing Doesn't Make Sense

❌ Project-based work with varying scope

  • Every invoice is different amount
  • Services vary project to project
  • Better to invoice manually after each project

❌ Unpredictable client needs

  • Some months client needs a lot, some months nothing
  • Hourly billing that varies significantly
  • Better to track time and invoice monthly based on actual usage

❌ One-time transactions

  • Single product sales
  • One-off services
  • Client won't be ongoing relationship

❌ Highly customized services every month

  • Services rendered vary significantly month to month
  • Requires detailed description changes
  • Better to create fresh invoice each time

The test: If you can accurately predict what the invoice will look like 3-6 months from now, recurring invoicing is probably right for you. If every month is a surprise, stick with manual.

Setting Up Your First Recurring Invoice

Let's walk through the step-by-step process of creating a recurring invoice that will run automatically.

Step 1: Identify Recurring Client

Question: Which client would benefit from recurring invoicing?

Ideal first candidate:

  • Monthly retainer or subscription
  • Consistent pricing (same amount every month)
  • Ongoing relationship (at least 6 months expected)
  • You've invoiced them at least 2-3 times already (proven relationship)

Example: Client: Acme Marketing Agency Service: Monthly SEO Retainer Amount: $2,500/month History: Invoiced monthly for past 4 months, always pays on time

This is your test case. Start with one client, make sure it works, then expand to others.

Step 2: Create the Recurring Invoice Template

In QuickBillMaker (or your invoicing software):

  1. Navigate to Invoices β†’ Create Recurring Invoice

  2. Select the client

    • Client: Acme Marketing Agency
  3. Add line items (what you're billing for)

Description: Monthly SEO Retainer - February 2025
Details:
- Keyword research and optimization
- Content strategy and optimization
- Technical SEO maintenance
- Monthly analytics report
- Up to 10 hours of SEO consultation

Quantity: 1
Rate: $2,500.00
Amount: $2,500.00
  1. Set payment terms

    • Payment Terms: Net 30
    • Due Date: 30 days after invoice date
  2. Add payment instructions

    • Payment Method: Bank transfer preferred
    • Bank details: [your account info]
    • PayPal: [your PayPal email]

Step 3: Configure Recurring Schedule

Frequency options:

  • ☐ Weekly
  • ☐ Bi-weekly (every 2 weeks)
  • β˜‘ Monthly (select this for most retainers)
  • ☐ Quarterly (every 3 months)
  • ☐ Yearly (annual subscriptions)
  • ☐ Custom (specify exact interval)

For monthly retainer:

  • Frequency: Monthly
  • Which day: 1st of each month
  • What time: 9:00 AM (client's timezone)

Step 4: Set Start and End Dates

Start date:

  • First invoice date: February 1, 2025
  • This is when the first invoice in the series will be created

End date options:

  • ☐ Specific end date: June 1, 2025 (for 6-month contracts)
  • β˜‘ No end date (continues until manually stopped)
  • ☐ After X occurrences: Stop after 12 invoices (for 1-year contracts)

For ongoing retainer:

  • Start: February 1, 2025
  • End: No end date (continues indefinitely)

Why "no end date"?

  • Client relationship is ongoing
  • You'll manually stop when client cancels or contract ends
  • More flexible than pre-setting end date

Step 5: Choose Auto-Send Settings

Option A: Auto-generate only (you send manually)

  • β˜‘ Generate invoice automatically
  • ☐ Send invoice automatically
  • Notification: Email you when invoice is created
  • Action: You review and send manually

Option B: Auto-generate and auto-send (recommended once you're comfortable)

  • β˜‘ Generate invoice automatically
  • β˜‘ Send invoice automatically
  • Notification: Email you when invoice is sent
  • Action: You just monitor that payment comes through

For first-time setup: Start with Option A (auto-generate, manual send). After 2-3 months of confirming everything is correct, switch to Option B (full automation).

Step 6: Review and Save

Review checklist:

  • ☐ Client name correct?
  • ☐ Service description accurate?
  • ☐ Amount correct?
  • ☐ Frequency set properly (monthly on 1st)?
  • ☐ Start date correct?
  • ☐ Auto-send preference set?
  • ☐ Payment terms clear (Net 30)?
  • ☐ Payment instructions included?

Once confirmed:

  • Click "Save Recurring Invoice"
  • System confirms: "Recurring invoice created. First invoice will be generated on February 1, 2025 at 9:00 AM."

Step 7: Confirm First Invoice

On February 1, 2025:

  • Check your email for notification: "Invoice #101 created for Acme Marketing Agency"
  • Log into invoicing system
  • Review invoice: Does everything look correct?
  • If auto-send enabled: Confirm it sent properly
  • If manual send: Review and send

On March 2, 2025 (30 days later):

  • Check if payment received
  • Mark invoice as paid in system
  • System generates Invoice #102 on March 1st automatically

Congratulations! Your recurring invoice is now running on autopilot.

Billing Frequency Options: Monthly, Quarterly, Annual

Not all recurring services bill monthly. Understanding which frequency fits your business model is critical.

Monthly Billing (Most Common)

Best for:

  • Retainer services
  • Ongoing consulting
  • Subscriptions
  • Regular maintenance services

Advantages:

  • βœ… Predictable monthly cash flow
  • βœ… Easy to budget (for both you and client)
  • βœ… Industry standard (clients expect monthly)
  • βœ… Lower payment barrier (smaller amounts)
  • βœ… Easier to adjust pricing frequently

Disadvantages:

  • ❌ 12 invoices per year (more admin than quarterly/annual)
  • ❌ 12 opportunities for late payment issues
  • ❌ Client can cancel monthly (less commitment)

Example:

Marketing Retainer: $2,000/month
Invoiced: 1st of each month
Due: 30 days later
Annual value: $24,000

Client psychology: "$2,000/month feels manageable. I can try for a month and cancel if it doesn't work."


Quarterly Billing (Every 3 Months)

Best for:

  • Strategic consulting (quarterly planning cycles)
  • Seasonal services
  • Larger projects broken into phases
  • Clients who prefer less frequent billing

Advantages:

  • βœ… Fewer invoices to manage (4 per year vs 12)
  • βœ… Larger payments improve cash flow
  • βœ… Client commitment slightly higher (3-month increments)
  • βœ… Less admin work

Disadvantages:

  • ❌ Larger upfront payment (barrier for some clients)
  • ❌ Less frequent cash flow (lumpy vs smooth)
  • ❌ If client leaves, you lose bigger chunk of revenue at once

Example:

Quarterly Business Coaching: $5,400 per quarter
Invoiced: January 1, April 1, July 1, October 1
Due: 15 days after invoice
Annual value: $21,600 ($5,400 Γ— 4)

Client psychology: "$5,400 every 3 months = serious commitment. Need to be sure this is worth it."

When to offer quarterly:

  • Client explicitly requests less frequent billing
  • Your service delivery is naturally quarterly (strategic planning, quarterly reviews)
  • You want to encourage longer commitment
  • You're okay with lumpy cash flow

Annual Billing (Once Per Year)

Best for:

  • Memberships
  • Software subscriptions
  • Maintenance contracts
  • Long-term commitments

Advantages:

  • βœ… One invoice per year (minimal admin)
  • βœ… Maximum cash flow upfront
  • βœ… Client commitment locked in for full year
  • βœ… Opportunity to offer discount for annual payment

Disadvantages:

  • ❌ Highest payment barrier (large upfront amount)
  • ❌ Cash flow risk if client cancels mid-year (refund issues)
  • ❌ Longer time between price increases
  • ❌ Not suitable for all business models

Example:

Annual SEO Package: $24,000 per year
Invoiced: January 1 each year
Due: 30 days after invoice
Monthly equivalent: $2,000/month

Sweetener: Discount for annual payment

Monthly billing: $2,000/month Γ— 12 = $24,000
Annual billing: $22,000 (save $2,000 = 8% discount)

Client psychology: "$22,000 is a lot upfront, but I save $2,000 vs monthly. If I'm confident in long-term relationship, this is a better deal."

When to offer annual:

  • Want to lock in long-term commitment
  • Want to improve cash flow (get 12 months revenue upfront)
  • Client asks for discount (offer annual for reduced rate)
  • Industry standard (SaaS products often offer annual)

Hybrid Approach: Monthly + Annual Option

Strategy: Offer both, let client choose.

Pricing example:

Option A: Monthly Billing
- $2,000/month
- Cancel anytime with 30 days notice
- Annual total: $24,000

Option B: Annual Billing (Save 10%)
- $21,600/year (paid upfront)
- Save $2,400 vs monthly
- 12-month commitment

Results:

  • 70% of clients choose: Monthly (lower barrier, flexibility)
  • 30% of clients choose: Annual (better cash position, value savings)
  • You win either way: Monthly = predictable recurring revenue, Annual = cash flow boost

Positioning: "Most clients prefer monthly billing for flexibility. If you'd like to save 10%, our annual plan gives you the same service for $21,600/year instead of $24,000."

Common Recurring Invoice Mistakes

Mistake #1: Not Testing Before Full Automation

Problem: Enabling auto-send immediately without verifying accuracy leads to embarrassing errors being sent to clients.

Solution: Start with auto-generate but manual send for 2-3 months. Review each invoice before sending. Once you confirm everything is correct and consistent, upgrade to full auto-send.


Mistake #2: Forgetting to Update Client Information

Problem: Client changes their billing contact or company name, but recurring invoice template still has old information. Invoices go to wrong person or get lost.

Solution: Review all recurring invoice templates quarterly. Verify client contact information is current. Update templates whenever clients notify you of changes.


Mistake #3: Not Monitoring Invoice Generation

Problem: Assuming automation means "set it and forget it." You don't notice when invoices fail to generate or send, causing payment delays.

Solution: Set weekly calendar reminder to review your recurring invoice dashboard. Confirm all expected invoices were created and sent. Check for error notifications.


Mistake #4: Poor Communication About Rate Changes

Problem: You update the recurring invoice template with a new rate without notifying the client. Client receives invoice with unexpected higher amount and disputes it.

Solution: Always notify clients 30-60 days before rate increases. Send formal rate change notice via email. Reference this notice in the first invoice at the new rate. Better yet, set up a transition: end the old recurring invoice series, create a new one starting with the new rate.


Mistake #5: Not Pausing Invoices for Known Breaks

Problem: Client tells you they're taking August off for vacation. You forget to pause their recurring invoice. Invoice generates and sends automatically during their vacation, confusing them or making them feel pressured.

Solution: When clients notify you of scheduled breaks, immediately log into your recurring invoice settings and pause for those specific months. Set a reminder to resume when they return.


Mistake #6: Losing Track of Annual Contracts

Problem: Client signs 12-month contract. You set up recurring invoice with no end date. Contract expires but invoices keep generating. Client is confused why they're still being billed.

Solution: For fixed-term contracts, always set an end date on the recurring invoice matching the contract expiration. Set a reminder 60 days before contract expires to discuss renewal.


Mistake #7: Not Having Backup Payment Tracking

Problem: Relying 100% on your invoicing software for tracking payments. Software has an outage or you lose access. You don't know which clients have paid and which are overdue.

Solution: Export recurring invoice data monthly to a spreadsheet backup. Keep simple records showing: client name, invoice number, date sent, amount, date paid, notes. This redundancy protects your business.

Next Steps: Automate Your Recurring Invoices

You now understand how recurring invoices work, which businesses benefit most, how to set them up, and how to avoid common mistakes.

Your action plan:

  1. Identify your recurring clients - List all clients with monthly retainers, subscriptions, or ongoing services with consistent pricing
  2. Choose one test client - Pick your most reliable, longest-running client for your first recurring invoice setup
  3. Create the template - Set up recurring invoice with all details, using auto-generate but manual send initially
  4. Verify for 2-3 months - Confirm invoices generate correctly and all details are accurate
  5. Expand to all recurring clients - Replicate the setup for your other retainer/subscription clients
  6. Upgrade to auto-send - Once comfortable, enable full automation for hands-free invoicing
  7. Monitor weekly - Set calendar reminder to review recurring invoice dashboard and confirm proper operation

Time investment:

  • First recurring invoice setup: 15-20 minutes
  • Each additional client: 5-7 minutes
  • Total setup for 10 clients: ~1 hour

Ongoing time:

  • 0 minutes per month (automated)
  • Just mark invoices as paid when payment received

Annual benefit:

  • Time saved: 15-30 hours per year
  • Value: $1,500-3,000 at $100/hour
  • Reduced errors and forgotten invoices: Priceless

Related Resources

Continue building your invoicing expertise:

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Frequently Asked Questions

?What is a recurring invoice and how does it work?

A recurring invoice is an invoice that automatically generates and sends on a set schedule (monthly, quarterly, etc.) without manual intervention. You create the template once with all details, set the frequency and start date, and the system generates new invoices automatically. You receive notifications when invoices are created or sent, and only need to confirm when payments are received.

?Can I pause recurring invoices for client vacations or seasonal breaks?

Yes, most recurring invoice systems allow you to pause and resume invoices. This is essential for seasonal businesses (lawn care, pool maintenance) or when clients take extended vacations. You can pause a recurring invoice without deleting it, then resume when services restart, maintaining the original setup.

?How do I handle rate increases for existing recurring clients?

The best practice is to notify clients 30-60 days in advance via email or contract amendment. In your recurring invoice settings, set an end date for the current rate, then create a new recurring invoice series starting with the new rate after the transition date. This ensures professional communication and smooth rate transitions without billing errors.

?Should I auto-send recurring invoices or review them first?

For your first 2-3 months with recurring invoices, use auto-generate but manual send to review each invoice before it goes out. Once you verify everything is correct and consistent, switch to full automation (auto-generate and auto-send). This builds confidence while maintaining control during the learning phase.

?What is the difference between recurring invoices and subscription payments?

Recurring invoices automatically generate and send invoices that clients pay manually (bank transfer, check, etc.). Subscription payments automatically charge a saved payment method (credit card) and process payment without client action. Level 2 automation (recurring invoices) requires client payment action. Level 3 automation (subscriptions) charges automatically with client pre-authorization.

?Can I use recurring invoices for clients with variable monthly amounts?

Recurring invoices work best when the amount is consistent month-to-month. If your client needs vary significantly each month (some months $1,000, some months $5,000), manual invoicing is better. However, if you have a base retainer plus variable add-ons, you can set up recurring invoices for the base amount and manually invoice additional services separately.

?How do I track year-over-year growth with recurring revenue?

Most invoicing software provides recurring revenue reports showing Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), growth trends, and client retention rates. Track metrics like: total MRR, new MRR from new clients, churned MRR from cancellations, and net MRR growth. Compare this month to the same month last year to see true year-over-year growth.

?What happens if a recurring invoice fails to send?

Quality invoicing software provides email notifications when invoices are successfully created and sent, plus error alerts if sending fails. If an invoice fails to send automatically, you receive an alert and can manually send it or troubleshoot the issue. Always monitor your recurring invoice dashboard weekly to confirm all invoices are processing correctly.

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