1. Durham-specific tax handling
- State sales tax: 4.75%. Local jurisdictions in Durham may add their own rate — verify with your local tax assessor.
- Late fees: NC statute N.C. Gen. Stat. §24-1.1 caps interest on unpaid invoices at 1.5% per month.
2. Standard devops engineer line items
- Discovery / audit — billed by flat.
- Hourly engineering — billed by hour (~$195 default).
- Retainer block — billed by flat.
- On-call hours — billed by hour.
3. Payment terms that work in Durham
Net 30 is standard for devops engineers. Most devops engineers in competitive markets like Durham require a 25% deposit upfront before scheduling work. Accept card and ACH on the invoice itself — Durham customers expect a one-click payment link in their inbox.
4. Licensing & disclosures
No license required. Vendor certifications (AWS, GCP, Kubernetes) drive trust. SOC 2 / ISO 27001 expected for production access.
Metro
Durham
State
NC
Net terms
30 days
Deposit
25%