1. Massachusetts-specific invoice requirements
- Sales tax line: 6.25% state rate. Most services rendered in Massachusetts are exempt from sales tax — but materials, parts, and tangible goods are not. State 6.25%; uniform statewide. No local sales tax.
- Late-fee cap: Massachusetts statute Mass. Gen. Laws ch. 271, §49 caps interest on unpaid invoices at 1.5% per month. Spell out the rate in writing on every invoice and in your contract — courts won't enforce undisclosed fees.
- Written contract required: Massachusetts requires a signed agreement for any job over $1,000. Reference the contract number on the invoice.
- Right-to-cancel notice: Customers in Massachusetts get 72-hour cancellation rights on certain home-services contracts. Disclose this in your terms.
2. Tile Setter line items + standard terms
Every tile setter invoice in Massachusetts should itemize work clearly. Standard tile setters use Net 14 terms with a 33% deposit required upfront.
- Labor — per sqft — billed by sqft (~$12 default).
- Tile material — billed by itemized.
- Substrate prep — billed by itemized.
- Trim & grout — billed by itemized.
3. Tile Setter licensing in Massachusetts
Specialty license in many states. CTI / NTCA certification is industry-recognized.
4. Send and follow up
Send the invoice the same day work completes. Use software that records open events and offers a one-click online payment so you don't need to chase a check by mail. Massachusetts customers expect digital payment options today — accepting card and ACH typically reduces days-to-paid by 30–50%.
Average invoice
$2,400
State
MA
Net terms
14 days
Deposit
33%
Massachusetts metro guides
Metro-specific guides include the combined sales-tax rate and local pricing benchmarks.